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August 11, 2016 – Renee Hoekstra, CVS presents “Performance-based Decision Making”

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  • August 11, 2016 – Renee Hoekstra, CVS presents “Performance-based Decision Making” at the Arizona Chapter APWA Statewide Conference in Tucson, Arizona. Decision-making can sometimes be affected by individual preferences, wants and desires and may not be based on what is best for the program or project. Using performance-based tools provides the team and/or management with a better understanding of “how” a program or project must perform and what defines success. This process will show the participants how to focus on Performance, including some examples of standard Performance Attributes and the importance of defining Performance so that all involved have a consensus understanding before moving forward.
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